Reviews
Here at Arizona Refrigeration Service, Inc, we take pride in providing excellent customer service and system installations in Arizona. We appreciate your feedback. Our goal is to do service right and leave the customer comfortable and happy. Here are some words from recent customers about the kind of service and installations you can expect with Arizona Refrigeration Service, Inc.
Ann D.
A friend recommended this company and said she had used them for many years. I called at 12:30 pm and Kelly was very kind and so calm even though I was very nervous. I’ve heard so many awful stories about wait times, etc. Kelly had Dave at my place very quickly. Dave was very nice and professional. He had the part with him and fixed the unit and it was blowing cold at 1:50 pm. I know they probably can’t do that every time, but WOW! Now that is outstanding customer service! I’ll make sure my friends know who to call in the future. And I won’t call anyone else!
Tejas D.
A perfect 5 star company, which I can suggest everyone. Jim and Scott are truly amazing. We were having a problem with the leak in the coil of the air handler, so we called them and the continuous cooperation was simply incredible. They came regularly to add freons and service till they installed the new Air Handler. They even gave us a portable AC. Thanks Jim!
Matt P.
I was returning from a trip and packing for another the next day when my AC failed on a summer night. The technician arrived less than an hour after my first call. He solved the problem quickly, courteously, and was gone. He was a consummate professional, especially given the hour. Very much appreciated the peace of mind provided on short notice.
Norma B.
Love this company! They kept my OLD ac unit going long past its age. The dinosaur was over 40 years old. I finally got a new unit and now had first service call. Great Job, I now save at least $70.00 a month. Wow Thanks AZ.REF.SERVICE AND the service guy was GREAT! He brought me cake for my birthday Thank you!
Ron Manning
Benjamin was very professional , speedy and i was very pleased with the results. i liked them so much i signed a contract. I highly recommend using them for your home.
Ellen Riddick
We have had a contract with this company for 5 years. Tonight I got home at 4:30 and the ac was blowing hot air. 7:00 cranking cold air. Bumped us above other customers. They have always been very responsive and professional. Never up selling anything. Thank you!
Mike Stevens
From first contact Tina on the phone to mike service man to Stephanie office manager to james general manager, they absolutely understand customer service. Class A operation.
