Google Reviews
What the Valley is saying
4.2 · Based on Google reviews
Robb 2004
August 11, 2026
Very reliable and professional, keep up the good work.
Sam Phillips
August 3, 2026
I rarely give reviews, but this 5-Star review deserves the whole story. Hopefully this will matter to others reading... read more it and help reduce the anxiety of this type of important work.
Equipment always seem to breakdown on the weekend. Woke up Saturday morning to the sound of one of my AC units squealing like crazy. Upon inspection, compressor was smoking! Fire danger. Disconnected the power and thought “who to call for weekend service”? II remembered my father using Arizona Refrigeration Service, the trucks with the AZ Flag logo, from back in the day. I called, talked to Ed, who without hesitation, had Dale on site by 11 AM. Wow. $79 bucks (didn't charge me) for service call middle of the summer. Dale’s knowledgeable inspection was old school no BS no overselling, just a here’s what we’re dealing with. Compressor quick fix, the cost to change a compressor several thousand $$. Dale pointed out the rest of the old components of these systems may not last much longer. In the attic, Dale evaluated the AC & Natural Gas heater units, previously installed and “mismatched”. So we worked up a price to replace both units. We agreed on an all inclusive deal. ARS has the ‘right” contract, straight-up, get the job done and easy to understand. So I signed it. NOTE: Last minute busy season install, Tuesday was the soonest for the bad unit and Friday for the second working unit. Do to personal reasons, I asked Dale if there was any way they could accomplish one on Tuesday & on on Wednesday?Dale called me back and they worked it out! We were so very grateful! No extra charges and no hidden costs! Each unit takes a full day to accomplish. AC systems are complex removal and installations. On Tuesday, Dale, Santos and Tony arrived promptly. They protected our painted garage floor and laundry room appliances during the removal & installation of the very sizeable AC/Heating equipment. The crew working in an attic in the summertime, is insane and incredible at the same time. This crew rarely spent any time on their cell phones, concentrating on the work at hand. Now that’s rare! Everything they replaced and installed was of high quality items. By the end of Wednesday we were enjoying the clean cold fresh air. A couple of days later, I called Dale asking for his advice on upgrading the west unit condensate drip line to discharge into the sewer via a self-contained pump system. Dale suggested the Little Giant brand available on Amazon. Dale’s guidance kept my DIY install adhering to code specifications. At my request, Dale stopped by few days later to button up a small detail, then taking the time to look over the condenser pump install. Even hooked it up to a built-in safety switch in-case of a pump discharge backup. This was above and beyond the ARS call of duty. What they really provide is “peace of mind” at a fair price. Now I have a friend in the AC business. It's the "people" that matter not where you buy it. Good luck out there and please consider ARS for your AC needs. I wrote this review free will, no inducements.
Myles Sargent
May 23, 2026
They did so amazing and had a great experience and the pricing was fantastic!!!
Anthony Crane
May 22, 2026
Great experience from start to finish. The team was professional, on time, and explained everything clearly. They got our system... read more running perfectly and the pricing was fair. Highly recommend this company for anyone needing honest and reliable service!
Spencer Salmons
April 30, 2026
The air stopped blowing cold at my house. I called these guys. They got out to my house and they... read more even had the part I needed on the truck. Great service. Very responsive and reasonably priced. Highly recommended.
Vanessa Wingerter
April 18, 2026
Jarrod was knowledgeable, thorough, and provided great customer service. It’s clear this business has been delivering quality service since 1982—thank... read more you for your help!
Micki LaPlante
March 31, 2026
Great customer service!
Jeff Young
March 20, 2026
Fantastic company. Got me a new AC and house cooled off asap
Gary Romay
February 26, 2026
I used Arizona Refrigeration Service based on a recommendation from a friend. I found the technician provided excellent communication and... read more explained technical problems in plain English without using the typical jargon that I have endured in the past. They arrived within the window provided and the bill matched their quote for the annual maintenance we requested. The technician even provided helpful suggestions on how to keep my HVAC running smoothly, which is appreciated. I have now recommended them to a friend who lives out of town to work on their HVAC system as well and they were equally pleased with Arizona Refrigeration Service.
Briana Villaseñor
February 26, 2026
Have used this company multiple times. I worked with Jarrod and he was very responsive and honest. I recommend this... read more company to anyone that has AC issues.
M T
February 26, 2026
I have worked with AZRS for over 30 years and two homes. They have always provided prompt, professional and fairly... read more priced service, whether for a new unit or repairs and maintenance. Highly recommend!
Kurt Kulovitz
February 25, 2026
We've been customers for years and have had our units replaced and serviced and they are still going strong. Have... read more appreciated the knowledge of every tech we've had throughout the years. Highly recommend
Patrick Powers
February 24, 2026
Have been a customer for over 25 years. Have always been pleased with prompt and thorough service. Dale is... read more an excellent technician. I highly recommend this organization for all of your AC/Heating needs.
Chuck Olinger
February 24, 2026
I have used AZRS for several years for my personal as well as my real estate business and they have... read more always had very competitive pricing, excellent service and great workmanship. They have been around forever which tells you something!
Thad West
February 24, 2026
I've been in my house in Desert Ridge for 20+ years and have been a customer since the beginning. They... read more have helped me with new units, regular maintenance and even the occasional "emergency" service. Every time I was treated fairly and with respect, I truly felt valued as a customer.
ellen paskoff
October 20, 2025
Excellent
Service
Mark Friedman
June 8, 2023
Expensive and often reliable.
Melissa Wilson
April 21, 2023
We have purchased 2 ac units and have been customers for many years. Always a fast response and courteous ... read more service.
Susan Smith
January 15, 2023
Very happy with mature and experienced HAVAC teck!!
Ready when you are
Same-day service across the Greater Phoenix Metro area.
